Have questions about shopping with us? We've got answers! Browse our frequently asked questions below to find the information you need. If you can't find what you're looking for, feel free to reach out to our customer support team for assistance..
If you have other questions, please just send it to info@yumii.net.
- All
- Pre Sale Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Please make sure that you follow below steps:
We offer expedited shipping options delivers within 1-3 business days. Delivery times may vary based on your location
We accept returns within 5 days of receiving the order, provided the items are unused, undamaged, and in their original packing.
Yes, we ship internationally to select countries. Shipping rates and delivery times vary depending on the destination. At checkout, you can enter your address to see available shipping options.
You can reach our customer support team via email at info@yumii.net or through our Contact Us page. We're here to assist you with any questions or concerns you may have.
We strive to offer eco-friendly products whenever possible. Look for our sustainability icons on product pages to identify items made from recycled materials or produced using sustainable practices.
Sign up for our newsletter to receive exclusive updates on new arrivals, promotions, and special offers. You can subscribe at the bottom of our website.